Saturday, April 18, 2009

What is J.D. Power & Associates?


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Why: Every car commercial mentions how the car was rated by J.D. Power & Associates, like that means anything to me.

Answer: A global marketing information services firm founded in 1968 by James David Power III. The firm conducts surveys of costumer satisfaction, product quality, and buyer behavior for industries ranging from cars to marketing and advertising firms. The firm is best known for its customer satisfaction research on new-car quality and long-term dependability. It offers automotive forecasting.

Source: Wikipedia

The More You Know: The company is a business unit of the Information and Media Group of McGraw-Hill. I used to work for McGraw-Hill's archenemy, Pearson.